This policy applies to Unique Motorsports Pte Ltd and any other associated/affiliated businesses, and outlines our obligations and practices in the handling of the Personal Data we collect and hold about our customers, prospects, vendors, suppliers, partners, and all others who come into contact with us and our related companies, across all touch points of our business operations, including those seeking employment with us.
What is Personal Data?
Purpose for Collection
Generally, we collect Personal Data from customers, prospective customers, suppliers etc. for purposes relating to the products and services we offer or require, or in assessing your suitability for employment with us. These purposes include, but are not limited to:
responding to your enquiries regarding vehicles, vehicle sales/servicing/repairs, vehicle parts and accessories, and any other services we offer
receiving feedback and dealing with complaints
processing orders and administering accounts
providing customer and dealer support, such as service maintenance reminders
vehicle warranties and vehicle special service campaigns
communication with you in relation to your vehicle ownership, to products and services we provide which are relevant to your existing relationship with us
offering you updated marketing and promotional packages you can benefit from, including products and services offered by our selected partners
product updates and upgrades
research and surveys
meeting regulatory and legal obligations
applications for employment
We may for these purposes, contact you via mail (including electronic mail), telephone, SMS or other communication (text or image) applications for mobile devices, and facsimile.
How does Unique Motorsports Pte Ltd collect Personal Data?
Where possible, we will collect your Personal Data directly from you and secure the relevant consent from you. This may take place in a number of ways, such as when you visit us in our showrooms and branches, give us a written order or ask us to provide a product or service over the telephone or internet.
In providing you with a product or service, we may sometimes need to disclose your Personal Data to others. It is generally not our policy to disclose your Personal Data to external organisations unless we have your consent &/or are required to disclose your Personal Data as required in the normal course and scope of our business in the provision of our services to you, &/or for contractual, legal and regulatory requirements. Some examples of the types of external organisations we may need to disclose information to in the course of providing a product or service are:
Land Transport Authority (LTA)
insurers and financiers
Those external organisations are not authorised by us to use your Personal Data for anything other than the purpose(s) for which we supplied that data to them. Some of our information technology service providers are located overseas and, as a result, Personal Data collected and held by us may be transferred overseas.
otherwise required or permitted by law, we will only disclose your
Personal Data with your consent (implied or expressed), and we will
also take reasonable steps to ensure the external organisation to
whom we have disclosed your information are also legally bound to
protect the privacy of your Personal Data.
CCTV, Video Recording and Photography
CCTV, video footage and photos may constitute personal data if an identifiable individual is captured.
Appropriate notices are put up in our premises to clearly state the use and purpose of CCTV video surveillance.
Notices are put up at premises to inform customers that photographs and videos taken may be used by the Company for publicity purpose in print or electronic media.
If photos and videos are taken out of the context of the above, the Company must obtain individual’s consent before using them.
From time to time, we may contact you via mail, electronic-mail, telephone (call or SMS- Text) or facsimile, to inform about our products and services, or about special offers and promotions that we think may be of interest to you. You can let us know at any time if you no longer wish to receive marketing material (by contacting us at the details below) and we will remove your details from our direct marketing database.
will not disclose your Personal Data to external organisations
outside Unique Motorsports Pte Ltd and its related companies for the
purposes of allowing them to directly market their products and
services unless expressly authorised by you.
Do Not Call Registry
The Do Not Call (DNC) Registry prohibits the sending of unsolicited telemarketing messages (“specified messages”) to Singapore telephone numbers through voice calls, text or fax messages registered on the DNC Registers unless the organization sending the messages have the user’s/subscriber’s clear and unambiguous consent in written or other accessible forms.
In compliance with the DNC Registry provisions, Unique Motorsports will not send specified messages to telephone or facsimile numbers that appear on the DNC Registry unless the user/subscriber has given us clear and unambiguous consent to do so.
If you have given us such consent, we will continue to send you specified messages until you advise us in writing (contact details below) that you wish to withdraw the consent.
We will continue to contact you at the telephone or facsimile number/s you have provided us in the limited circumstances allowed under the DNC Registry even if these telephone or facsimile number/s are registered with the DNC. You may, however, advise us in writing should you wish not to be contacted by us at your telephone or facsimile number(s) for any given purpose or all purposes.
Please be informed that we will still contact you via the most effective and efficient mode where required by law.
Withdrawal of Consent
you wish to withdraw your consent for us to send you sales and
marketing information via a specific mode or all modes of
communications (e.g., mail, email, telephone calls, SMS-Text), please
notify us in writing to our contact details below. We may require up
to 4 weeks, upon receipt of your request, for the change to take
we respect your decision to withhold and/or withdraw your consent,
you may wish to know that should we not have the appropriate consent
to contact you in the mode we might develop for the sales and
marketing information, customer care support and all other purposes
for our customers, we might not be able to accord you the full extent
personalized and comprehensive customer experience we had designed to serve you.
Ensuring Personal Data is up-to-date
rely on the Personal Data we hold in conducting our business.
Therefore, it is very important that the Personal Data we hold is
accurate, complete and up-to-date.
will do our best to ensure that the Personal Data we hold is
accurate, complete and up- to-date whenever we collect or use it.
This means that from time to time, we will ask you to tell us if
there are any changes to your Personal Data. If you find that the
Personal Data we hold about you is incorrect, please contact us
immediately and we will correct it.
Access to Personal Data by individuals
can access most of the Personal Data we hold about you by contacting
us formally through the contact details indicated below. We will
require a formal written request from you to our Data Privacy Officer
may charge an access fee to cover the reasonable cost of retrieving
the information and supplying it to you.
Access to Personal Data may be refused in a number of circumstances, such as where the Personal Data relates to anticipated legal proceedings or the request for access is frivolous or vexatious. If we deny or restrict your access, we will explain why as required by applicable laws.
Security of Personal Data
of Personal Data is important to us and we take all reasonable
precautions to protect Personal Data from misuse, loss, unauthorized
access, modification or disclosure.
of the ways we protect Personal Data include:
external and internal premises security;
restricting access to Personal Data only to staff who need it to perform their day to day functions;
maintaining technology products to prevent unauthorized computer access or damage to electronically stored information, such as requiring identifiers and passwords, firewalls and anti-virus software; and
maintaining physical security over paper records.
We will retain your Personal Data for a reasonable period for the purposes as cited or until you request for us to delete the Personal Data, or as required by law.
Cookies : Privacy and our websites
type of Personal Data we collect on our website depends on how you
make use of the site. When you visit our websites, our host records
your server address, domain name, the date and time of the visit and
the pages viewed. This information may be collected by using cookies
(data sent to your web browser, which generally allows our site to
interact more efficiently with your computer). If you disable the use
of cookies, your use of our site may be affected. Information
collected about your visit to our site is retained for statistical
and website development reasons and is not in a form which would
enable us to identify you.
visiting our sites, you will not be required to provide us with any
Personal Data unless you request information about our product or
service, or respond to a contest or promotion, or provide a feedback.
In which case, we will ask you to provide contact details along with
other information required to respond to your request or allow you to
enter the contest or promotion.
The Personal Data and information provided may also be retained for product planning purposes, and we may use your Personal Data to contact you for direct marketing purposes where your consent was given.
If you send us an email
If you send us an email containing your Personal Data, we will take reasonable steps to ensure the confidentiality of that information. The content of emails is sometimes monitored by our internet host for maintenance and fault detection purposes. We may also monitor email for legal compliance purposes.
we take steps to protect Personal data and information sent by
e-mail, e-mail is not a secure method of communication and if you are
concerned about sending your Personal Data to us in this manner you
may prefer to contact us by any of the other means set out below.
If you believe that the privacy of your Personal Data has been compromised, please contact us and we will take the relevant steps to address your concerns.
Third Party Websites
Our website may contain links to other websites which are owned or operated by third parties independent of Unique Motorsports Pte Ltd including websites owned or operated by our dealers and by our service providers. Those websites should contain their own privacy statements and their owners or operators are responsible for informing you about their security and privacy practices. We will not be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions. In addition, if you are linked to our websites from a third-party website, Unique Motorsports Pte Ltd cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
Right to Amend our Online Privacy Statement
Adline Tan 6292 5578
Network Security Policy
It is the Policy of Unique Motorsports Pte Ltd that all information contained on the network or computers attached to the network is strictly confidential. Confidential information is not to be used or given to anyone, whether inside or outside Unique Motorsports Pte Ltd, unless there is an authorized business purpose and/or there is a legitimate need to know. It is the responsibility of each person to honour this confidentiality and to report actual or suspected violations to the appropriate authorities at Unique Motorsports Pte Ltd. Any violations of confidentiality or unauthorized Computer access will be investigated and disciplinary action, including termination, may result. Computer access will be audited by the IT staff it is suspected that it is being misused.
For any questions relating to our network security policy, you may contact our Chief Information Officer (Information Security Officer) at the following phone number.
Tel: 6292 5578
11 Tannery Lane Singapore 347774
His responsibility and authority includes:
Information Security Management System of the Company
Perform security review, compliance monitoring and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations.
Monitor, investigate and address information security non-compliance and security incidents.
Ensures Information Security Policy is updated regularly.